Privacy

Last updated: September 24, 2026

Tenatrak Software LLC (“Tenatrak”) runs tenatrak.com. We collect information when you request a demo, ask to be notified of launch, complete a quiz or estimator, or leave a message with Tenatrak Guide.

What we collect

• Name, company, email, phone, title, site and technician counts, current system, launch/product-info requests, and free-text notes you submit.
• Quiz and estimator answers, so sales can follow up without making you repeat yourself.
• Technical basics: IP address and time, used to rate-limit abuse — not to sell ads.

What we do with it

Leads go into Tenatrak Sales, our internal CRM on the same Bluehost account as this site. We use them to quote, demo, and sell Tenatrak CMMS. We do not sell this list. We do not run a public customer portal on these forms.

How long

Website form and lead information: until you ask us to delete it, or it is clearly not a real opportunity. Email info@tenatrak.com to access or delete what we have.

Your business data in Tenatrak CMMS (see below): kept while your subscription is active and as needed to provide the service. After termination you may ask us to export it; we then delete it from production systems within a commercially reasonable period, except backups in their ordinary cycle and records we must keep by law.

Cookies

A session cookie for CSRF protection on forms, and a login cookie if you are Tenatrak staff on /sales. No marketing pixels in v1.

Your business data (Tenatrak CMMS)

When your organization uses Tenatrak CMMS, the app stores what your team enters — such as work orders, assets, sites, maintenance records, and hours.

• It belongs to you. The data your team enters is owned by your organization (the customer), not by Tenatrak.
• We store it only to provide the service to your organization. It is isolated per organization and never shared with other customers.
• We do not access, review, analyze, sell, rent, or share it, and we do not use it for marketing, advertising, profiling, or to train AI models.
• Limited exceptions. Tenatrak personnel access it only when you ask us for support, or when required by law.
• You stay in control. You can export or delete it. On termination it is deleted as described under “How long” above.

Product account texts (Tenatrak CMMS)

The first sections above cover forms on this website (demo, notify, quiz, Guide). Separately, when you use Tenatrak CMMS as a product account:

• We may store the mobile number you (or your tenant admin) save on Profile → Contacts.
• If you opt in, we may send automated status / operations texts about that account — for example work orders, preventive maintenance due, mentions, and hire/invite updates.
• Those texts are status only. We do not use that product SMS path for marketing, promo, upsell, or affiliate messages in the thin Oct 1 ship.
• Opt-in is optional and not required to use Tenatrak. Leave SMS off and use email or in-app alerts if you prefer.
• Turn SMS off in Profile, or reply STOP (also QUIT, END, REVOKE, OPT OUT, CANCEL, UNSUBSCRIBE, and clear “stop texting” language). We honor opt-out as soon as practicable.
• Message and data rates may apply.
• Tenant admins should only add numbers for Authorized Users / Contacts they have authority to enroll. We do not buy SMS lists for this program.