Who it’s for
Built for the person whose name is on uptime.
We do not sell “to the plant.” We sell to two seats, and we are explicit about which is which.
Accountable owner
Usually buys the daily habit
- Maintenance Manager
- Facilities Manager
- Plant Manager (when they still own the crew)
- Director of Maintenance
- Reliability Manager
This is who lives in the planner console and who the technicians answer to. If this person is not in the demo, you are watching a slideshow.
Economic buyer
Usually signs, rarely wrenches
- Plant Manager
- Facilities Director
- VP Operations
They care whether the backlog is real, whether PMs fire, and whether the floor closes work. They should see the loop once — not a feature matrix.
Why a CMMS matters for facilities managers
Facilities managers juggle assets and equipment across locations. Many still rely on spreadsheets and manual work order entry. That leaves incomplete data — warranty coverage, maintenance history — and drives unnecessary repair spend. Weak visibility into open work and thin vendor accountability make the pile worse.
A CMMS is the live system of record: work on the asset, PMs that fire, a backlog the planner can see, and a close the tech can finish on the floor. That is the job Tenatrak is built for.
IT and finance show up. They are not the buyer. Technicians are users.